Friday 27 July 2012

Android looses sync with hotmail over exchange - Now maybe workround

Not really a Blender post. Yesterday I did a hard reset on my Galaxy S2 because the calendar was empty, the email app had a circle thing going endlessly round and round and my contacts had lost the nice pictures I had set for them.

Doing a factory reset is a little tedious as you have to reinstall the apps and set everything up etc.

Well this morning it has happened again. So this is getting serious. Googling this problem it seems it has existed since 2010 which is even more worrying.

I am not using Gmail because I have been using Outlook for years and like the workflow. I am now trying doing everything using Hotmail; using the Outlook hotmail connector and android sync over exchange. My old SPV C500 windows phone worked seemlessly with outlook, not something that can be said for Android. The hideous Kies software that comes the phone can sync with outlook. you will start to find any contact with anything in the Business field multiply and the calendar sync was rubbish. Used googles calendar sync for a while. My favourite moment is when I try and sync the memos on a freshly reset machine with the notes on Outlook; Kies will delete the notes in Outlook because they have been deleted on the phone. Ggggrrrrreaaaat!

So this morning I shall try to get the phone up and running with out a factory reset. I tried removing the hotmail account from the calendar yesterday but that didn't work. If this is going to happen most days I need a quick solution.


So I removed the account under settings/account and sync and restarted the phone. and set up the account again.

username: joebloggs@hotmail.com
password: *****
domain
server: m.hotmail.com
ssl: checked
receive certificates: checked

It takes a while to sync everything

Doing some reading while it syncs it looks like it could be a bug from the recent update from 4.0.3 to 4.0.3 (no other info given). That was a week or so a go so I don't know why it would suddenly start happening. Any looks like the 4.0.4 update will fix the problem when it finally arrives. It's going to be a pain to have to do this everyday.

Well removing and replacing the account seems to work. The colour has changed (I liked the nice orange) and you have to do Clear Calendars in the Agenda Widget if you use it before selecting the exchange calendar again.

Think I've found it!!!! The corruption seems to occur when the battery is fully charged and the battery full notification appears in the notification bar. So the workround until the update is don't charge your phone to the max until the update arrives.... :/

Looks like it may well be a microsoft problem.. look here

http://answers.microsoft.com/en-us/windowslive/forum/hotmail-sync/why-is-hotmail-not-syncing-correctly-on-my-mobile/f1768cab-2818-4637-90a3-b6f00e1e4500?page=1&tm=1341158876259
and log your details

months later:
I am now testing a Jelly Bean Rom and things seem to be working OK. Will post Jelly Bean solution soon.
See new post  here http://blenderboydiaries.blogspot.co.uk/2012/09/hotmail-exchange-android-and-jelly-bean.html